I ordered a phone cover in August 2024 and the payment was taken. No delivery yet. November!!

No phone cover of any colour has arrived since my order and payment in August 2024. I am at a loss as to what action to take now after so long. Seller has had ample time to receive a parcel from the moon never mind China! What can I do?

 

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I ordered a phone cover in August 2024 and the payment was taken. No delivery yet. November!!

jckl1957
Experienced Mentor

There is not really anything you can do via Ebay.

You have to open an 'item not received' case within 30 days of the latest estimated delivery date to use the Ebay Money Back Guarantee.

Most payment providers give you 120 days from purchase  to make a claim so you might just be in time to start a chargeback.

Why on earth have you waited so long?

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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