I made a mistake

I ordered a book off a different device and couldn't think of my password at the time so checked out as Guest but made a mistake and put the same email as my account now when I try and track it I get sent to my account with an order not found note on my screen 

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I made a mistake

If you made a purchase as a Guest you will not find any details on your eBay account,  as it wasn't used.

 

The best option is to get a new confirmation email using this link -

 

https://www.ebay.co.uk/help/guest-order?topicId=4065&af=2.

 

If you need to open a case for a refund for a Guest Purchase,  this link will explain the process:

 

https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=40...

 

@sarawyli_9 

 

 

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