17-10-2025 6:02 PM
Every time I put in my credit card details to prove I’m over 18, it keeps saying a problem has occurred and to contact ebay customer services, but how do I do that, I need to speak with a actual real person and not a bot
17-10-2025 6:05 PM
This link would get you a call back from a human.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
I don't know why if when entering a CC you are getting that error message. We are all buyers and sellers like yourself so have no access to your account or details etc.
17-10-2025 6:07 PM
Are you absolutely sure it's a credit card you are using?
21-10-2025 7:15 PM
21-10-2025 8:25 PM
Sorry, only a (single monthly payment ) Credit Card entry to confirm your age is acceptable to eBay --- nothing else will do !! --- an everyday use Debit Card will not be accepted.
CS Callback is here > https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkp...