' Live agents' come on duty in Customer Services at 8 a.m. on weekdays, currently if you contact CS you'll get an automated Chatbot.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open for ' live agents' 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
Whilst you're waiting for 8 a.m. why not come back here explain the issue you've encountered, there are many experienced members here, happy to help. 🤗
@goodygoody24