How can l change delivery method after label already allocated

As a seller, my buyer paid for a Simple delivery label. Unfortunately, the cost paid was deemed insufficient, as box was larger than expected, when l took it to my local post office.  I then paid for postage and have tracking details, but unable to change on order and buyer has  now received order. So although item has been received l can't get payment, as it's still marked as awaiting delivery. How can l change status of order to say delivered?

 

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How can l change delivery method after label already allocated

Change the tracking number via View

 Order details.   If you can't do that you will receive the payment in 14 days.

 

 

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