Hi, please I need help, i have not been able to generate the posting label to send out customer goods. But I noticed that my address on eBay wasn't correct and I have corrected it but still not able to generate it.
If your address was wrong you may have to cancel/refund the transaction with buyer's agreement (via the dropdown menu arrow for the item on your orders list), and relist for them to buy and pay again.
Check that all your addresses are correct at My eBay > Account tab (near top left) > Personal information > Addresses. Or here's a direct link: https://accountsettings.ebay.co.uk/uas/addresses