Hello got a phone

[atomlab28]

Got a phone from a seller faulty after 3 months, returned they sent me a replacement , which is faulty after 10 mins after downloading all my info onto it, can’t get them to respond and can’t get eBay to do anything , don’t know what to do

[**peaseblossom**]

Contact your credit card if that's how you paid.   Or try money claim online (previously small claims court):
https://www.moneyclaim.gov.uk/web/mcol/welcome

[*vyolla*]

If you paid with a debit or credit card you have 120 days to issue a not as described chargeback via your card provider.