Have prepaid label but buyer collected

[mateybones]

Hi all

sold an item - buyer collected how do I mark as sent and get my prepaid label money back please 

[61stephenuk]

All your items have sold with buyer pays delivery,when the label is not used the person who paid for the label will be refunded in this case the buyer.

[**peaseblossom** · Accepted solution]

Open the postage label on ebay and that will mark the item as dispatched.    It will remain unused.   You have buyer paying postage on your listings and they will automatically receive a refund of the cost in 30 days.