26-01-2025 5:38 PM
Hi I purchased a steamer in September have NOT used it much and when I used it Sunday for the roast it wasn’t working right keeps cutting out I tried to contact seller had no response how do you speak to customer services on EBay
26-01-2025 5:50 PM
Ebay MBG is only for 30 days, so they won't help now.
Even too long ago for your payment provider.
If it was UK business, contact citizens advice for help.
26-01-2025 5:52 PM
26-01-2025 6:23 PM
@lilylou2010 wrote:
Thank you I thought new items had a years guarantee
Sent from my iPhone
They may do if you buy them from a store and it tells you that the item you've purchased is guaranteed for a year, or from an online retailer who is licensed to sell that brand. If you do then get a guarantee, you usually have to register the appliance online within a couple of weeks.
26-01-2025 7:49 PM
26-01-2025 7:59 PM
What you have to remember is you don't buy from ebay, but seller who uses site to advertise on.