Faulty Electric steamer

Hi I purchased a steamer in September have NOT used it much and when I used it Sunday for the roast it wasn’t working right keeps cutting out  I tried to contact seller  had no response how do you speak to customer services on EBay 

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Faulty Electric steamer

tobiasd4
Experienced Mentor

Ebay MBG is only for 30 days, so they won't help now.

Even too long ago for your payment provider. 

If it was UK business, contact citizens advice for help. 

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Faulty Electric steamer

Thank you I thought new items had a years guarantee
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Faulty Electric steamer


@lilylou2010 wrote:
Thank you I thought new items had a years guarantee
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They may do if you buy them from a store and it tells you that the item you've purchased is guaranteed for a year, or from an online retailer who is licensed to sell that brand. If you do then get a guarantee, you usually have to register the appliance online within a couple of weeks. 

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Faulty Electric steamer

Ok thanks thought the same would be with eBay as they say new item maybe think twice before buying from eBay
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Faulty Electric steamer

What you have to remember is you don't buy from ebay, but seller who uses site to advertise on.

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