Hi guys, my son just got stung for £700 for a samsunung s24 ultra. Firstly the phone was a fake, was returned emaculate now the seller is saying the screen is scratched and offering a 50% refund, surely with the device being counterfit he is entitled to a full refund, we have told ebay but not getting a reply beyond the 50% refund offer, we refused it and told them it was fake and undammaged with witnesses and photographs.. what can i do chaps, my poor lad saved for a long time to replace his old s7 now hes 700 down and still having to uses the s7.
What happened to being able to call them?
Any sugestuons would be greatfully received
Thankyou