Failure to show which of the multiple options I actaully ordered

Hello, on reviewing the original order, it fails to show which of the multiple options I chose, it only shows the original ad screen where you pick the tyoe colour etc , not what you actually ordered. Example I ordered some leather dye, selected the appropriate shade of brown (there are many shades) order arrives but is it the shade I actually ordered, the original order should be able to state this as it should have been recorded but no, you onlt get the original screen which the actual select specified.

 

This happens with all me orders where there is a select ie qty, size, colour et al You are not recording what I actual ordered.

 

And yes I have looked on Puchases top right original order and the other advice but it simple does show it.

Message 1 of 2
See Most Recent
1 REPLY 1

Failure to show which of the multiple options I actaully ordered

Hi @middleagedhousehusband,

 

Thank you for your post.

 

If you go into the order details it should show the variation you ordered underneath the title of the item. On the left hand side of the order. Do you have the item number and I can check?

 

Thank you,

Kat

Message 2 of 2
See Most Recent