Failure to Receive International Purchase

A couple of times in the last year or so I've bought items from US-based sellers who offered international postage (and in one instance went to the bother of setting this up at their end for my purchase). Unfortunately, these items never made it to me but were automatically returned from a courier hub in the US to the seller. Both sellers happily refunded the purchase prices. Does anyone know what might be going on. I'm based in the UK.

 

 

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Failure to Receive International Purchase

What were you buying?

Could be not allowed to export or not allowed to import to UK. Sellers should know more about why returned.

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Failure to Receive International Purchase

The items were 1/6th scale WWII military figures. I've had no problems importing to the UK from Europe even post-Brexit. The sellers did not appear to know what the issue was and advised trying to ask Ebay.

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