Evri postage

[davesocrates]

I sold items on ebay and posted them via Royal Mail personally. However I seem to have been charged an amount of money for Evri delivery.
Can anyone tell me why this has happened and if I can get a refund?

[61stephenuk]

Simple delivery is compulsory for private sellers now unless the items are on eBays exclusions

As you had free delivvery(seller pays) eBay will charge you for the relevant label and supply a link to print label or use qr code.

If your own postage has tracking you can apply for a refund here https://www.ebay.co.uk/claims/simple-delivery/refund/seller