Dropped off at Post Office

[little_earthquakes1990]

I recently sold an item and I have taken it to my local post office. I did not use the label that eBay gave me. How do I add the tracking number and also ensure I do not pay for postage twice?

[jckl1957]

If it is the item you sold yesterday, that was listed with Ebay's Simple Delivery.

So, the buyer paid Ebay directly for the label which they provided for you.

As the label was not used I believe that eventually, the buyer will be refunded - you won't be refunded for something you didn't pay for.

If you contact Ebay Customer Services, you can ask them to update the tracking to the method that you used.