12-05-2025 12:41 PM
I have sold a drone and the buyer has said there’s parts missing even tho I took pictures and videos before posting, they now want a refund and have sent a picture of it damaged and parts missing
12-05-2025 1:11 PM
Your video & pics don't prove it was item you sent.
Now buyer has opened case, issue returns label & refund in full on return.
You can try to appeal after, but not often allowed.
Good luck.