Disgraceful Ebay Support and unable to send POST very clever

[connor8597]

I have just spent all afternoon with AI Ebay     then a helper  who then just left me :

It is so simple I accepted an offer 

It was paid

I boxed 

I had no QR code so this is where the afternoon began over 2 hours ago

Dispatched 7 x CORGI buses diecast models Item number: 257009284130 £24.00Subtotal Sold: 18 JulBuyer: David Thorne ................. Buyer paid: 18 Jul Order: 05-13343-78166 

Could i get the qr code ?  NO

I have been all over the place requesting calls that NEVER arrived

Chatted to Adori  who just left me hanging on........

Will have to close account 

Rubbish 

I'll be more than happy to help you with check further to let you know the steps to get the QR code.

Adori

i havent dispatched yet for i have no qr code

Allow me a moment to load and check the details.

Adori

?

Thanks for just leaving me here

??????

[connor8597]

Ebay have obviously seen this and tried to cover this 

They left me for 25 Mins hanging  even sengt me the transcript

They also said they called me  NO they hadnt

i have checked AND no answer  and no message left !

08:34:37 UTC Adori

I'll be more than happy to help you with check further to let you know the steps to get the QR code.

08:34:44 UTC connor8597

i havent dispatched yet for i have no qr code

08:35:41 UTC Adori

Allow me a moment to load and check the details.

08:44:30 UTC connor8597

?

08:47:04 UTC connor8597

Thanks for just leaving me here

08:55:16 UTC connor8597

??????

09:06:03 UTC connor8597

very clever

09:31:16 UTC LalatenduKeshari

Hello, thank you for contacting eBay Customer Service. My name is Lalatendu. Please allow me a few moments to review your details.

09:33:55 UTC LalatenduKeshari

I hope you are doing well today?

09:33:57 UTC LalatenduKeshari

How may I help you please ?

09:36:32 UTC LalatenduKeshari

It’s been a while since I’ve heard from you, just checking to see if we’re still connected?

09:36:58 UTC LalatenduKeshari

I worry if due to some technical challenges you have not been able to send messages to me. I’m closing this chat now. Thank you for contacting eBay Customer Service, we appreciate your business. I hope you have a good day!

[connor8597]

no it was not accepted 

funny how EVERYTHING you do is made difficult until one agrees to your poor service

[connor8597]

Continue

Great! An agent will call you at 07XXX XXX546 in about 12 minutes to see how we can best help you.

30 minutes ago

[connor8597]

Hello connor8597 (mikeconnor75@hotmail.com),

Thanks for your request to receive a call about your account connor8597.

We tried to contact you, but weren't able to reach you at the phone number on file, because either:

• The call was not answered
• The call reached a voicemail
• The call reached a busy signal
• The number called was wrong or disconnected
• eBay’s Customer Service phone number is blocked on your device
• Spam filters enabled on your device blocked the call

Absolute lies !!!!!  everyone else can call EXCEPT Ebay

6 hours of my own time 

Recap:  just in case you can't make head or tail of this

I was made an offer 

i counter offered ( a little higher )

The client accepted and Paid  ( 

so i packed the items ready to take to post office

BUT

the QR label that has been paid for is not available

I have asked c 50 times Where is the QR label ?

It is now 8 oclock

Ebay have done evereything they can to avoid this simplest of transaction

You would imagine they would be experts 

Conclusion

The client has paid  ( acknowledged by Ebay )

I have been invoiced ( automatically )  for their SIMPLE DELIVERY   ( acknowledged and receipted )

They have not rang me as requested about 6 times with 17 mins wait time 

Nor left a message ( my mobile does work )

whilst on line chat with BOT every option available EXCEPT QR code 

Can you believe this utterly unprofessional organisation

[connor8597]

I think I have worked out what has happened is that

The buyer made me an offer

I made a counter offer

The buyer paid the counter offer and that should be it

But the  original offer is still pending

The software should delete the original offer especially as the counter offer has been paid

But is still there !!

Maybe that's why the QR label etc is not forthcoming