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Delivery charges

I bought items advertised as free delivery. The seller is now trying to charge me £25 for delivery. Can someone help please.

Accepted Solutions (0)

Answers (3)

Answers (3)

redwick1
Experienced Mentor

The seller can not charge any more than on their listing.

 

What does the ebay invoice say.

 

The only reasons for an extra charge is if the item is on the Globel Shipping Programm

Are you are in a another country to where the item is coming from

Or if you requested a different method of postage.

 

 

 

 

 

 

red_magpie
Experienced Mentor

Like so many other members, you're asking for help but giving us no information.

 

WHAT REASON is the seller giving for charging for delivery?

 

Is the item coming from abroad? If so, free delivery probably doesn't apply to overseas shipping.

 

Is it being sent by eBay's global shipping programme? If so, eBay (not the seller) will charge you separately for delivery.

 

Do you live in a remote area like the Scottish Highlands, where couriers will surcharge for delivery?

 

Have you possibly confused UK customs charges for delivery costs? Only this morning, a buyer asked the same question, not realising that UK import charges and VAT have nothing to do with the seller. It's the buyer's responsibility to pay these on imported items.

 

It would be SO much easier to help you if you give more information when asking questions.

 

 

 

 

What's the listing number?