Defective Item

[manowar_hhh]

I bought a complete sink with water tap last October. The kitchen was installed beginning of December and it's already rusting and pealing, I contacted the seller but no answer. Is there something I can do please?

[tressygirl]

You cannot report this to eBay as they do not offer warranties or guarantees on items, just that they are just as described on receipt.  If they are not,  a buyer has 30 days under eBay's 30 day MBG,  Money Back Guarantee policy,  to return the item for a full refund.

If you bought this from a Private seller you are too late to claim a refund.

If purchased from a registered UK business, who offered a guarantee and is now not upholding this,  then turn to Citizens Advice for your next steps,  if you wish to take this further.

@manowar_hhh 

[**peaseblossom**]

Sorry but it's too late to do anything via ebay.   You could try contacting your payment provider and see if they can help with a refund.  

[red_magpie]

Are you certain that this is really rusting and peeling of the sink?

It's hard to tell from the photo, but to me the marks around the tap and the dark edge around the flat mounting plate look more like a removable transparent protective film that was not peeled off after installation.