Damaged in Evri delivery - claim

[sjk52]

My buyer received a very damaged item and I sent it via Evri through eBay. How do I claim compensation from Evri through eBay? The Evri sight just treats me as the recipient.

[tressygirl]

AS you purchased postage via eBay you need to claim from Packlink,you can start that here

https://support-ebay.packlink.com/hc/en-gb/articles/360014270619-EasyTicket

@sjk52