Customs charges

[bicandrew]

I want to return an item because it is nothing like the images and has some small but noticable damage, when it arrived in the UK I had to pay £70 customs charges, how do I claim this back when I return the item?

[61stephenuk]

You can find this information on HMRC website

https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

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If you’re charged too much or return your goods