Customer Support

[grandog1]

My item has received 1000+ viewings and has lots of watchers.  No bids with end of listing 30hrs away.  Is it a good idea to lower the Reserve price now.  If bids are made Is the highest bid capped at the reserve price or highest bid?  I  I remove the Reserve could I refuse offers below the minimum asking price ?  Confused sos 

[tressygirl]

Yes, you can reduce a reserve price from an eBay UK listing. You can revise your listing and lower the reserve price or remove it entirely. You'll need to access your listing through My eBay Selling or Seller Hub and select "Revise" from the "More actions" menu. You can then adjust the pricing and submit the changes. Note that you won't get a credit for the reserve fee if you lower or remove it. 

 

Here's a more detailed breakdown:

1. Access Your Listing: Go to your My eBay Selling or Seller Hub and find the listing you want to revise.
2. Revise the Listing: Select "Revise" from the "More actions" menu.
3. Adjust Pricing: In the pricing section, you can either lower the reserve price to a new amount or remove the reserve entirely.
4. Confirm Changes: Select "Continue" to save the updated listing.

   If you remove the reserve, your minimum asking price would be the bid amount you started your auction, which is £3,000.

   You would be charged for the Reserve as it's a non refundable listing fee, payable sale or no sale.  Just list auctions for the lowest amount you are happy to receive,  it cannot sell for less.

   Should your item not sell,  and you wish to relist take a peek at listing in a Classified ad format,  most would agree this is the best way to list these items.

   Here's all you need to know about Selling with classified ads: https://www.ebay.co.uk/help/selling/listings/listing-tips/selling-classified-ads?id=4167&st=12&pos=1...

   @grandog1

[john1297576]

If you use Best Offer you can always refuse.

Using a reserve is an expensive waste of money, if item does not sell you still pay the reserve fee. Always best to start at a price you are happy to sell at.

At the moment if a bid of £3000 was received, it would just show as Reserve not met.

Reserves do not have to be a secret, you might just as well say what reserve is, it would save potential bidders time if it was more than they wanted to pay.

[jckl1957]

You need to make any changes while you still have 24+ hours to go and no bids.

The highest bid that meets the reserve will win.

I will use small figures to help my old brain.

If your reserve was £50 and somebody bid £58, they would win at £50 unless somebody else outbid them by bidding £59.

You do not have to accept any offers below the auction price, currently £30K.  If somebody bids £30K and you have taken the reserve off, then they would win the auction and you should sell at that price, even if you would like more.

The reserve fee will still be the same as it was originally, even if you lower the reserve.