Custom tax

[antique4you]

Hello, I have a problem because during the last sale the buyer paid tax, and I made a mistake and did not indicate it in the declaration. After receiving the package the buyer had to pay tax a second time. What should I do in this situation?

[tressygirl]

Surely any custom tax is up to the buyer to find out about and pay on receipt of their item,  it's not for the seller to pay.  Unless this was  GSP item where custom clearance is managed by the GSP system.

How did you initially pay that custom tax ?

@antique4you 

[antique4you]

I sent a parcel from the UK to Germany. When the buyer paid, he was charged customs tax. But I did not report it on the CN22 declaration, during shipping. When the buyer received the parcel, the German customs office charged him customs tax again, which he had to pay to receive the parcel.

[papso22]

Your buyer will need to try to claim one of the amounts of tax back.  Either from  ebay or the German tax authority.

[jckl1957]

Ebay collect the tax from the buyer but it is up to you to show it has been paid.

IOSS [ Import One Stop Shop] has to be recorded electronically.

I always deal with it by buying labels from Royal Mail via Click and Drop - that way the label shows that the sale was made through Ebay and the tax was paid.

You can also do this via the Post Office - if you make sure they know this is an Ebay sale and the tax has been paid, the details can be entered by the Post Office worker.

You can't just write the IOSS details onto the address label or the customs label.

So, this is your responsibility.

However, if you repay your buyer, I am not sure that there is any way you could get the payment back from Ebay.

[john1297576]

On the ebay details of sale and payment, under the address there is   VAT PAID IOSS and a number representing ebay as collector.

Example.  Tax detailsVAT Paid : IOSS - IM2760000742

This needs to go under the address on package. Originally it was incorporated in address box, but there is nothing  now to indicate that this is important to ensure buyer does not have to pay twice.

[jckl1957]

I don't like to disagree with a fellow mentor, but the IOSS details have to be added electronically - writing the number on the address or the customs label may work sometimes (if you are lucky) but does not prove the tax has been collected by Ebay.

If that was the case, sales made privately, where no tax was collected, could simply use the Ebay number to cheat the system.

This is from the RM website - link below:

1. Selling through a marketplace

If you sell through a marketplace, they are already likely to have registered for IOSS. If so, you just need to ensure that you assign their IOSS number along with all the normal customs data in the pre-advice to us for the items sold through that marketplace.

Marketplace sellers who sell via Amazon, eBay, Etsy and NotOnTheHighStreet can continue to visit their local Post Office in the normal way. Those customers should declare which of these marketplaces their items were sold on when presenting them at the Post Office counter and the Post Office branch will capture this information. The correct marketplace IOSS number will then be allocated to your item by Royal Mail. If you are selling goods on other marketplace places you can use the Royal Mail Click & Drop service – where you will find instructions how to do this.

https://www.royalmail.com/business/international/guide/delivered-duties-paid-ioss/ioss