Coupons

scotavia
Conversationalist

These have so many "Terms & Conditions" attached that usually make them unusable, the only reason I can think that ebay issue them is to entice you to buy even when you discover that the item you want is not covered.

This just wastes my time and energy and makes me irritated with ebay.

 

A month or two ago, they gave me a Coupon "SPECIAL5" months ago and I have tried many times to use it only to find I cannot.

Customer Service very inefficient.  When I go to them for help, they act as though this is the fisrt query on the subject of Coupons they have ever received! 

A couple of weeks ago, an agent undertook to have IT investigate my coupon issues but no one ever got back to me (assuming they actually investigated anyway).

Yesterday I put in an Offer shown on the Item Listing page and included another Coupon Code when I made the Offer.

Today my offer was accepted, but again the Coupon is not being honoured.

No reason given by Customer Service.

 

Have cancelled Item and going to Amazon to buy it.

They give fewer offers but honour them when they do.

 

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There are always terms and conditions attached to any offer, it is up to buyers to see that offer applies. They are not usually general offers but only apply to selected sellers.

 They are also NOT open ended, “a month or two ago”. would have expired ages ago.

 

I doubt that offers can be incorporated in offers, as  I do not think there is any provision at check out to use offers.

 

You are not comparing like with like. you do not buy from ebay, but in most cases you buy direct from Amazon.

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Actually the "SPECIAL5" Coupon does not expire until 31/01/2025.

I would have noticed if it was out of date.

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@john1297576 wrote:

I doubt that offers can be incorporated in offers, as  I do not think there is any provision at check out to use offers.

 

The "Make An Offer" page DOES allow you to enter a coupon code so the discount is taken off if the offer is accepted and you buy the item.

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