Contacting a seller from 6 months ago - Ebay won't help

I cannot get Ebay to give me the details of the seller I bought an article from in April 2024.  All I get is the usual bull from Ebay about security. Any ideas on how I can make Ebay respond via a human being? Thanks!

 

Glen

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Contacting a seller from 6 months ago - Ebay won't help

Preferably using a laptop/PC and Chrome,  go to your Purchase History page,  far right to See Orders all: from drop down menu there you can select the period you wish to view.

 

Find the item far right from More Actions select Contact Seller.

 

@eigenmode 

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Contacting a seller from 6 months ago - Ebay won't help

Unfortunately I don’t have the details of the purchase anymore, only the
seller ID. I can find no way of contacting anyone at EBay except their
useless “assistant “ . Any thoughts on this? Thanks for your help.!
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Contacting a seller from 6 months ago - Ebay won't help

The item should still be in your Purchase history  in your eBay account,  or did you make the purchase as a Guest Purchase ?

 

@eigenmode 

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