Charged for a postage label on item I was selling including free delivery

[jackb_uk]

Sold a book recently to a local buyer. Item included free postage.  He was local so I delvered personally myself.  Now I see I've been charged for a postage label by Ebay which I never requested!

Seriously why would I need a postage label?  And I would never buy one through Ebay in any case.

How do I get this refunded?  Impossible to contact Ebay support on this.

[tressygirl · Accepted solution]

If the label was purchased through Simple Delivery and you did not use it,  you will be refunded for it,  but it can take up to / over 30 days to appear back in your account.

@jackb_uk 

[jackb_uk]

Thanks. Yes, confirmed by support agent - finally found one.  Annoying Simple Delivery is something you have to disable rather than enable.