Cannot find Samsung A40

[camart7]

Hi

Why can i not see this phone on the ebay list when these are listed by other  people

Samsung Galaxy A40 (SM-A405FN) 64GB -Dual Sim- Unlocked

It should be simple to list and sell?

Tony

[tressygirl]

Does the itrm actually show in your Active Listing?  Then,  all is well.  It's a busy time to list on weekends and it can take 24 hours plus for items to appear in searches.

You have one Samsung 40 inch screen currently showing, as said,  it can take longer for all listings even those listed at the same time to appear.

[camart7]

Thanks for coming back.

No, try selling / listing this phone yourself and see if you can find anything like this on the Ebay auto listing

Samsung Galaxy A40 (SM-A405FN) 64GB -Dual Sim- Unlocked

Tony

[tressygirl]

True I haven't tried to sell one of those items,  but putting that full description into the search bar  there are over 200 listed.

Sorry I have no idea why this problem is arising,  best to contact eBay Customer Services who have full access to your account and can perhaps see where the issue lies.  Lines are closed now but reopen at 8 a.m. tomorrow morning.

To Contact Customer Services it's a Live Chat, or you can select to speak and request a Call Back. Click on this link:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

On weekdays lines open between 8 a.m. and 10 p .m.

On weekends they open between 9 a.m. and 6 p.m.

[camart7]

Many thanks for reponding I see all the 200 listings however the auto list / sell system does not show Samsung A40 for me. Very strange as it shows all the other 75 other Samsung models but not  this the A40 most odd...

Many thanks for your link I will contact them tomorrow am

[tressygirl]

You're very welcome.

Just another quick question,  which device are  you using?  The app / mobile browser seems to throw up certain odd glitches and doesn't offer all options,  if using and if you can, switch to a PC/laptop, Chrome and Firefox work best on eBay,  and try from there.

@camart7