Cannot create a new postage label

I have not yet sent an item to the buyer as I thought I had already sent it, and now the original label is expired and I cannot purchase a new one (Royal Mail). I have notified the seller of this and told them I will be getting in contact with eBay in order to resolve this and post the item. I have not been able to get in contact with anyone as there is no email/phone number. Please can you advise on how to get a new postage label when one has expired? 

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Cannot create a new postage label

Just buy your own postage at your post office then add the tracking and mark dispatched manually via the dropdown arrow for the item on your orders page.

 

 

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