I’m trying to cancel postage label accidentally purchased as it’s states you can for 14 days but it says label can’t be cancelled, and can’t get customer service anywhere, how do you cancel it or get to ask a human for assistance
If you have Simple Deliver enabled the label cannot be cancelled. You'd have to cancel the whole transaction (refund would be issued in the process) and relist with correct postage for the buyer to buy and pay again.
