Cancelling bulk shipping postage label

[katebald]

I got into a tangle and purchased a a single bulk shipping label. I couldn't use this as I don't have a printer.

To get it despatched i then purchased correctly for a single item with QR code. Will i be charged twice on posting out?

I can't find how to cancel first label , anyone know if i can do this?

[tressygirl]

Find your label with this link . https://www.ebay.co.uk/ship/lmng/labels-history/seller-hub  You may need to wait 24 hours for the label to appear before being able to cancel it for a refund.

To the left of the sales record there is a drop down menu under 'Actions' click on that , then click on 'Void Label'. The refund will take between 5 - 21 days to process.

@katebald 

[katebald]

Really helpful. Thanks for link and instruction which has taken be straight to where I can cancel the shipping label.