Buyer cancellations quantity reset

If I have quantity 10 of an item for sale then get 10 orders for 1 off each but agree to 2 cancellations, WHY doesn't the listing quantity just reset to 8?

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Buyer cancellations quantity reset

red_magpie
Experienced Mentor

I don't know, but your own stockholding of items for sale isn't anything to do with eBay. They may expect you to revise your "number available" list manually or, if there's any automation involved, it may nor register until the cancellations have been fully processed and refunded.

 

Unless someone here happens to know the answer it may be better to put this question to eBay customer support than to  other members.

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