Buyer asked me for help

sloanes3
Conversationalist

As of yesterday I have had to wait for my  cash TWICE since 4th Feb. First time it was the system. Yeasterday it was " protocol to wait for 14 days if its untracked. Today a chap who I bought a kit from has asked me to help him as his cash hadn't been paid either. Its less than a month since this crazy scheme has been in place & as far as I can tell its a non starter.

Yesterday I was told its not ebays fault its the post office, so I rang up to complain and to see if anything can be done. "Oh not another e bay customer!" said the person at the other end of the line, its all we get now. So e bay are you listening or is it all a big waste of time? You had a great system , sell an item get paid, easy . Now good greif talk about complex.

So if you are a private lister add a few pounds onto the postage price so you can send it tracked, if the postage section will let you and send it tracked or wait 14 days to get paid if the postie doesnt scan it. Oh just a thought even the free tracked should be scanned, thats what the lady from the post office said. Until something is done about this disasterous systen the forum will be full of "I havent been paid" complaints.

Message 1 of 4
See Most Recent
3 REPLIES 3

Buyer asked me for help

tobiasd4
Experienced Mentor

If no tracking or not showing as delivered, sellers get paid after 14 days. 

There is an ongoing ebay issue with tracking not updating even if RM website shows as delivered. 

Seller can contact eBay CS to release funds.

Message 2 of 4
See Most Recent

Buyer asked me for help

Did that yesterday to ask them to realse my money. Buyer had the kit & was happy with it. Ebay said no as its not shown as delivered. So is it a case of right hand not knowing what left is doing? Ive tried to do that contacted e bay spoke to three reps and all I got was "computer says no"
Message 3 of 4
See Most Recent

Buyer asked me for help

1 way to avoid BP is to upgrade to business seller.

Funds will also be released after payment from buyer.

Message 4 of 4
See Most Recent