Buy it now on my item far higher than I have set

I have advertised a digital code for a ps5 game.  I have set the price at £22 buy it now, but when I go to the listing, the price is almost £28 (including 1.56 "buyer protection").  Does anyone know where the other £5 will be going if I am only going to receive £22?

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Buy it now on my item far higher than I have set

Have you tried to edit the listing?

 

You do realise that digital items are not allowed, and that as you will have no tracked proof of delivery buyer can open a not received case and you have to refund in full.

May sound daft, but many sellers have ended up losing the money, and you cannot expect any help from ebay having sold a prohibited item.

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Buy it now on my item far higher than I have set

papso22
Experienced Mentor

That is a prohibited item which cannot be listed as you have done.

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Buy it now on my item far higher than I have set

Your listing is in the wrong category,  for digitally delivered items, it needs to be in eveything else - information products, although software keys as @john1297576 points out are prohibited.

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Buy it now on my item far higher than I have set

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
Ah, ok I wasn't aware that these were prohibited.  I initially attempted to sell via the everything else category and even spoke via live chat with someone from eBay about it but they never said it was prohibited.  I have seen other people selling the same item on eBay so thought it was ok to sell.

Many thanks for your help
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