25-10-2025 5:28 PM
I have advertised a digital code for a ps5 game. I have set the price at £22 buy it now, but when I go to the listing, the price is almost £28 (including 1.56 "buyer protection"). Does anyone know where the other £5 will be going if I am only going to receive £22?
25-10-2025 5:50 PM
Have you tried to edit the listing?
You do realise that digital items are not allowed, and that as you will have no tracked proof of delivery buyer can open a not received case and you have to refund in full.
May sound daft, but many sellers have ended up losing the money, and you cannot expect any help from ebay having sold a prohibited item.
25-10-2025 5:57 PM
That is a prohibited item which cannot be listed as you have done.
25-10-2025 5:59 PM - edited 25-10-2025 6:00 PM
Your listing is in the wrong category, for digitally delivered items, it needs to be in eveything else - information products, although software keys as @john1297576 points out are prohibited.
25-10-2025 6:13 PM