Bicycle collection

[stevefx57]

Sold a Bicycle as "collection only" to a buyer that lives far away. I am a little concerned about this due to noticing the buyer has several recent negative reviews and is a shop on Ebay. And I have had issues with shops on Ebay in the past. My question is, if the buyer travels the 100+ miles to collect the bike and returns home with it but then decides to try get a refund as "item not as described or faulty" is it then the buyers responsibility or the seller's to arrange the return of the item? As obviously the item can not be posted or would be very difficult or expensive to arrange a courier. Many tanks.

[**peaseblossom**]

The buyer would usually be expected to return the same way they got it.   eBay's money back guarantee doesn't mention it specifically.

If you're worried you can issue a cancellation via the dropdown menu for the item on your orders page.   Use the reason "Something wrong with buyer's address", ie. too far away to collect.   If they've paid the refund will be issued in the process.

And put their ID on your blocked bidder list:
https://www.ebay.co.uk/bmgt/BuyerBlock