22-11-2024 4:14 PM
I sold a game for £17, not including postage but my eBay balance is only £10. I’ve asked the automated help but it’s useless. I can’t seem to find out why I have £7 short
Solved! Go to Solution.
23-11-2024 7:33 AM
It's hard to know the exact reason as we have no access to your account.
Are you buying postage through eBay? It could be the cost of postage labels.
If you have added any of the following optional upgrades, these all come with a non refundable listing fee, payable sale or no sale and charged the second the item goes live.
Reserves: 4% of the set reserve ( maximum £150 per item)
Subtitles: £2
Listing in 2 catagories: 35p
Gallery Plus: £2.50 ( free for clothes and shoes)
Listings with duration 1 - 3 days 35p
As a tip, before clicking on the final List Item With Displayed Fees button, glance just above it, it should read £0.00 Listing Fee.
If there is a fee amount listed there, you have selected an upgrade, and if you wish, it gives you time to scroll up and remove the payable upgrade.
This will show you a breakdown of your transactions.
https://www.ebay.co.uk/sh/fin/transactions
23-11-2024 7:33 AM
It's hard to know the exact reason as we have no access to your account.
Are you buying postage through eBay? It could be the cost of postage labels.
If you have added any of the following optional upgrades, these all come with a non refundable listing fee, payable sale or no sale and charged the second the item goes live.
Reserves: 4% of the set reserve ( maximum £150 per item)
Subtitles: £2
Listing in 2 catagories: 35p
Gallery Plus: £2.50 ( free for clothes and shoes)
Listings with duration 1 - 3 days 35p
As a tip, before clicking on the final List Item With Displayed Fees button, glance just above it, it should read £0.00 Listing Fee.
If there is a fee amount listed there, you have selected an upgrade, and if you wish, it gives you time to scroll up and remove the payable upgrade.
This will show you a breakdown of your transactions.
https://www.ebay.co.uk/sh/fin/transactions