Account restriction. Help please

[locks-on-line]

Sorry for my bad English

My account has been restricted. What I need to do ? 

I received this message from Ebay :

eBay regularly evaluates the accounts of eBay seller. In relation to your account, we have noticed that its performance does not meet the requirements of eBay's Bad Buyer Experience ("BBE") Policy (https://sellglobal.ebay.in/seller-center/service-standard-policy-bad-buyer-experience-rate/). You can visit the Seller Dashboard (https://dashboard.ebay.in/) to check your current account performance.
In accordance with the eBay Bad Buyer Experience Policy and the eBay User Agreement, eBay has determined that in order to protect the eBay Community the following restrictions will apply to your eBay account:

(a) Your selling privileges are restricted. Consequently, you will not be able to create new listings or revise any listings that are currently live on any eBay sites; and

(b) Your listings have been ended; and

(c) Your payouts have been on hold.
The safety of the eBay community is a top priority for us. We appreciate your understanding in this matter.
Regards,

eBay

[tressygirl · Accepted solution]

You need to log out of here and log into www.ebay.com to continue.  As instructed look to your seller dashboard this will show you where you have fallen below the required level of selling standard.

You can try and contact eBay Customer Services ask what you can do here to improve your account I cannot see those dreaded words permanent or indefinite restriction,  so it looks like you have not been permanently banned from selling.

They may or may not tell you what you can do now,  here in the UK Customer Services usually will not discuss restrictions it may be different on the .com site,  so worth a try.

Contact eBay Customer Services this way, through their help pages.

https://www.ebay.com/help/home

Lines are open between 5 a.m. and 9 p.m. Pacific Time

@locks-on-line