wining bidder

[keit-bing]

wining bidder doesnt want to go through with purchase .what do u do thanks

[fargvs]

Nothing you need to do now that eBay Auto open and action > Unpaid/Late payers/Cancel case process which you can close after 5 days to recover selling fees >

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=12&pos=1&q...

 https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation

so ...

 'If you would like to handle unpaid items manually, you can do so by changing your Preferences for items awaiting payment at any time. You can also manage unpaid items at the buyer level through block buyer  preferences.'

and ...

'To speed up the cancellation of unpaid items process, sellers will no longer be asked to file an unpaid item case in order to remind a buyer to pay. 

We’ll proactively send reminders to buyers asking them to pay. After 5 calendar days, sellers can cancel the transaction using the 'Buyer hasn't paid' reason in Seller Hub'.

[redwick1]

if they have not paid then you wait 4 days

Ebay will send reminders for them to pay

If they have not paid then on 5 th day ebay may close it or you can 

You get your fees back 

If they have paid then they need to send a cancellation request for you to agree too.

Buyer requests to cancel

you get your fees back and no defect on your account