19-06-2021 7:09 AM
i have a problem with my item the seller wants a video of the fault - how do you send video ?
i have sent him photos
Thanks
You don't. The Seller is messing you around so you are Out of time to use the Ebay Money Back Guarantee, is 30 days from Delivery. Just open an Item Not As Described Case in the Resolution Centre. Escalate the Case after 4 days for EBay to Step in.
If it is the Chinese Seller Shipping from London? You only have to Return the Item there, not China.