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unreceived order
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on
04-02-2018
10:10 PM
- last edited on
04-02-2018
11:27 PM
by
kh-enas
Dear Sirs
I did not receive yet the wall sticker which I bought on 5 December 2017 from eBay seller, which I should get up to the end of December 2017.
On 5th of January 2018, I went to the Post Office Department at Short Street, Southend on Sea. I show an email from the seller with the track number. The postman checked on the computer the track number and he did not find the parcel. He also checked at the back, where they keep all parcels and also he did not find my order. I ordered the Star Wars sticker from the seller on the 5th of January, so I should receive it time ago. Because my problem is not resolved by the seller and I did not receive my order I want my money back.
Please read the tracking information on your response which I translated for English as I think that no one from eBay did not translate this tracking for English. Can you revise it and help me resolve my problem with the unreceived order, please? If I will not receive any reply from eBay I will contact Trading Standard and solicitor. I always paid for my orders which I bought online on eBay or Amazon and | also sent the items which I put for sale.
Kind Regards
Mrs A. Kozlowska ( eBay - Agnes28250)
Tracking from eBay & translation for English
Tracking #:
CW018510450FR
Courier:
COLISSIMO
Status:
AcceptedIn transitDelivered
Votre colis est retourn� � l'exp�diteur.
Jan-23-18, 16:52 PM
Votre colis n'a pas pu ?tre livr?, il est retourn? ? l'exp?diteur.
Jan-15-18, 11:11 AM
Votre colis n'a pas pu ?tre livr?, il est retourn? ? l'exp?diteur.
Jan-11-18, 14:50 PM
Votre colis n'a pas pu ?tre livr?, il est retourn? ? l'exp?diteur.
Jan-11-18, 00:00 AM
Votre colis est livré.
Jan-29-18, 10:28 AM
Votre colis ne peut actuellement ?tre livr? ? son destinataire, l''adresse de livraison ?tant incompl?te. Le destinataire peut contacter notre service clients pour apporter les compl?ments n?cessaires, en cliquant sur ? Contactez-nous en ligne ?
Dec-11-17, 07:18 AM
Votre colis ne peut actuellement ?tre livr? ? son destinataire, l''adresse de livraison ?tant incompl?te. Le destinataire peut contacter notre service clients pour apporter les compl?ments n?cessaires, en cliquant sur ? Contactez-nous en ligne ?
Dec-11-17, 00:00 AM
Votre colis est en préparation pour la livraison.
Jan-28-18, 23:00 PM
Votre colis a quitt? le pays d'origine.
Jan-23-18, 02:35 AM
Votre colis est pris en charge. Il est en cours d'acheminement dans le pays de destination.
Jan-16-18, 07:36 AM
Votre colis n'a pas pu ?tre livr? car le destinataire ?tait absent. Il sera remis en livraison le prochain jour ouvr?.
Jan-15-18, 11:10 AM
Votre colis n'a pas pu ?tre livr?, il sera mis ? disposition dans le bureau de Poste du destinataire.
Dec-11-17, 14:28 PM
Votre colis est en pr?paration pour la livraison.
Dec-11-17, 05:44 AM
Votre colis est en pr?paration pour la livraison.
Dec-11-17, 00:00 AM
Votre colis est arriv? sur son site de distribution
Dec-09-17, 04:04 AM
Votre colis est arriv? sur son site de distribution
Dec-09-17, 00:00 AM
Votre colis est pris en charge. Il est en cours d'acheminement dans le pays de destination.
Dec-08-17, 21:39 PM
Votre colis est en cours d'acheminement.
Dec-08-17, 18:33 PM
Votre colis est arriv? dans le pays de destination
Dec-08-17, 18:30 PM
Votre colis est arriv? dans le pays de destination
Dec-08-17, 00:00 AM
Votre colis est en cours d'acheminement.
Dec-07-17, 19:09 PM
Votre colis est en cours d'acheminement.
Dec-07-17, 00:00 AM
Votre colis est pris en charge par La Poste, il est en cours d'acheminement.
Dec-06-17, 19:03 PM
Votre colis est pris en charge par La Poste, il est en cours d'acheminement.
Dec-06-17, 00:00 AM
Votre colis est pr?t ? ?tre exp?di?, il va ?tre remis ? La Poste.
Dec-05-17, 13:34 PM
Votre colis est pr?t ? ?tre exp?di?, il va ?tre remis ? La Poste.
Dec-05-17, 00:00 AM
English translate
Your package is returned to the shipper.
Jan-23-18, 16:52 PM
Your package could not be delivered, it returned? ? exp? editor.
Jan-15-18, 11:11 AM
Your package could not be delivered, it returned? ? exp? editor.
Jan-11-18, 14:50 PM
Your package could not be delivered, it returned? ? exp? editor.
Jan-11-18, 00:00 AM
Your package has arrived.
Jan-29-18, 10:28 AM
Your package can not currently be delivered? ? the recipient, the delivery address, which is incomplete. The recipient can contact our customer service to make the necessary additions, by clicking on? Contact us online?
Dec-11-17, 07:18 AM
Your package can not currently be delivered? ? the recipient, the delivery address, which is incomplete. The recipient can contact our customer service to make the necessary additions, by clicking on? Contact us online?
Dec-11-17, 00:00 AM
Your package is in preparation for delivery.
Jan-28-18, 23:00 PM
Your package has left? country of origin.
Jan-23-18, 02:35 AM
Your package is supported. It is being transported to the country of destination.
Jan-16-18, 07:36 AM
Your package could not be delivered? because the addressee was absent. It will be put back on delivery the next working day.
Jan-15-18, 11:10 AM
Your package could not be delivered, it will be put? available in the post office of the recipient.
Dec-11-17, 14:28 PM
Your package is in preparation for delivery.
Dec-11-17, 05:44 AM
Your package is in preparation for delivery.
Dec-11-17, 00:00 AM
Your package arrived? on its distribution site
Dec-09-17, 04:04 AM
Your package arrived? on its distribution site
Dec-09-17, 00:00 AM
Your package is supported. It is being transported to the country of destination.
Dec-08-17, 21:39 PM
Your package is in transit.
Dec-08-17, 18:33 PM
Your package arrived? in the destination country
Dec-08-17, 18:30 PM
Your package arrived? in the destination country
Dec-08-17, 00:00 AM
Your package is in transit.
Dec-07-17, 19:09 PM
Your package is in transit.
Dec-07-17, 00:00 AM
Your parcel is taken care of by La Poste, it is in course of routing.
Dec-06-17, 19:03 PM
Your parcel is taken care of by La Poste, it is in course of routing.
Dec-06-17, 00:00 AM
Your package is ready? to be exp?, it will be handed over? The post office.
Dec-05-17, 13:34 PM
Your package is ready? to be exp?, it will be handed over? The post office.
Dec-05-17, 00:00 AM
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04-02-2018
10:55 PM
Try PayPal login >> 'Resolve a problem', open an 'Item not received' case and escalate within 20 days from opening ... or ...
Contact (phone is best) PayPal Customer Services and ask that they open a 'Not received' case for you. The transaction details will be found on the payment confirmation email.
https://www.paypal.com/uk/selfhelp/home
https://pages.ebay.com/help/pay/questions/contact-paypal.html
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