Hi,
I have recently purchased a brand new ‘Ergobaby Omni 360 Baby Carrier Cool Air Mesh 4 Positions Midnight Blue’ from EBay. The item has arrived.
I then recieved the below email from "ukrswebhelp@ebay.com" - is the email genuine and what are my options? (NB: I have contacted the manufacturer asking them how I can tell if the item is genuine.)
*I have replaced the seller name and address within < > in the below email.
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Subject: Ergo Baby 360 Carrier purchase
We are contacting you in regard to an item you recently purchased - "Brand New Ergobaby Original Omni 360 Cool Air Mesh Baby Carrier" sold by seller szamanoo.
We have reason to believe that the item may present a potential safety hazard. In the interest of being cautious, we advise you to stop using the item.
Please contact the seller directly to find out more about their return policy. The seller can be contacted under:
<sellers name>
<sellers address>
eBay Document ID: <item number>
eBay is committed to your privacy. Read our user agreement and privacy notice. Learn how to recognise fake (spoof) emails.
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Regards
