talk to someone at ebay

how do i talk to someone at ebay uk,my buyer is in spain and wants to save money on his 2 items combine shipping but it must go through Global ,i contacted ebay to explain via siteand tjey have taken it as a complaint which it isnt ,i need to talk to someone.

 

 

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plpmr
Experienced Mentor

Global combined postage =

 

The buyer can obtain combined postage by placing the items in the basket before proceeding to checkout.

 

https://sellercentre.ebay.co.uk/private/global-shipping-programme

 

At this time, seller-specified combined postage discounts aren’t supported by the Global Shipping Programme. However, a combined postage discount for the international leg of the delivery will automatically be applied during checkout when the buyer places all items in their shopping basket prior to making a purchase.

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