03-05-2020 6:46 PM
How do i send a revised invoice to a buyer? Allready sent one with incorrect delivery costs so refunded money to buyer, now need to send a revised invoice for the correct amount
@docsspares113 wrote:
Allready sent one with incorrect delivery costs so refunded money to buyer,
If the buyer has paid you can't send a revised invoice.
You should've just made a partial refund, not refunded the full amount.
Once an invoice has been issued & paid then if you refund you cannot send a new invoice through eBay
Click on More Actions > Send Payment Details, far right of item on your My eBay sold page. Change the postage and submit (don't tick "reset" if it's there).
| Subject | Helpful |
|---|---|
| 12 | |
| 4 | |
| 3 | |
| 2 | |
| 1 |