Can anyone help me with my problem.
I sold an item
Buyer paid with Pay Pal.
I sent it through my Courier.
I gave her the Tracking number, which she has tracked
The Buyer is saying she has not received it.
The Courier says it is Delivered.
They have opened a ongoing enquiry as they say that is has been delivered,
But I think the buyer wants a Refund.
How do I open a case on this to give the refund, but also get my fees back.Need to know how to do it.
Thanks if anyone can help me.
