seller protection against negative feedbacks

[tom-and-jerry-uk]

been seller for almost 7 years and honestly went above and beyond treating every buyer as i would like to be treated myself, however now and then they will always be a buyer who will leave you negative feedback 2 month after receiving item and no complains ....

buyers can do what ever they wont, wear clothes and return it back stinky and demaged, claim that they did not received it while there is a clear proof of delivery, as for refund of postage because they belive that you charge them extra 20 pence .....

what about seller protection?!?! no one protect sellers, buyer is always right end of story.... so sick and tired of that

[plpmr]

the only neg in that time period is one that says you sent the wrong item.

[tom-and-jerry-uk]

i wish i did sent the wrong item, it would know what i did wrong....