seller cant refund

I have returned my item & the seller said he has received it but ebay isn't allowing him to refund me due to the dispute case being open. what should I do?

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If you close the case your seller will definitely NOT refund you. He is trying to pull a fast one. Keep the case open and if he does not refund you within 2 days, escalate!

He refunds through the Dispute!!!  As soon as a case is opened the money is frozen, he can only refund through the case. He should read the instructions, it does help.

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