28-03-2016 2:29 PM
Hi to everyone! I need some help. If I agree for returns, this period of 14 days started when buyer receives item or when he open returns request? Thanks!
14 days from receipt, but as a business seller you really need to get to grips with all the regulations, this link will start you off.
http://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations
