returns of defective item

Hi

 

Can I please know how I can complain about a defective product brought in April this year. It worked finr and now the paper is jamming for both the printers .

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arkwebus
Experienced Mentor

Both eBay's and paypal's guarantees work only on goods which were faulty on delivery or more if the fault was not discovered at that time.  Something that stops working [etc] after a period of time is not covered I'm afraid. 

 

If the retailer is a business then they may offer a guarantee or you may have legal rights that you can utilse though - to be honest - it is more difficult when buying on-line and might not be worth it

 

@ipanchal 

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