return because she misread ???

[superblue1126]

hi.....i sold a pottery figure and the buyer wants to return it saying the pits in the pottery i clearly pointed out and photographed.. she says one is a hole /chip.  i know it isn't,  as i donate all funds to a local jospice i am sadly now out of pocket if i have to refund AND  pay for return.    i honestly believe she has read the description as Ladrau and not  Ladrau like figurine.     I have asked for a photo of the damage and of course if it is damaged i will refund but if it is the  pits i have photographed and described do i really have to accept the return .   I notice the correspondence says ' if you refuse return etc'   but i dont see the option of refusing the return if it is proven that i have described it correctly.   it annoys me so much that im doing my best to collect for my chosen charity yet  there are those out there who use ebay as a catalogue try before you buy and pay nothing way.   ive donated this month so I now pay for return and refund out of my own pocket.  not much i know but Im a pensioner and can well do without this malarky.   thankyou in advance for advice.