resetting my password

Hi can anyone tell me why ebay keeps blocking my account and then makes me change my password

ebay keeps saying someone is trying to hack my account but iv,e not noticed anything different cheers.

Accepted Solutions (1)

Accepted Solutions (1)

The emails themselves are usually the spoof phishing emails trying to get your password.  Never enter your password into a link on an email.  Emails from eBay and Paypal will always address you by your full real name. 

 

Change your password again:  

My eBay > Account tab > Personal Information > Password > Edit

 

and just delete any more emails.   If you have any more problems with your account contact ebay using live chat or the phone options at the bottom of this:

https://ocsnext.ebay.co.uk/ocs/cusr?query=166&levelHierarchy=3a6a3

Answers (0)