refund for non-delivered item promised but not received

I paid £31.49 for a chair via paypal on 02/03. When I learned from my tenant that it never arrived I contacted the seller. I communicated with them again on 09 May  when the seller claimed the refund had been sent and again on the 10 May when they claimed it would be looked into. I heard nothing more nor did the refund materialise.

I have being going around in ever decreasing circles in my attempts to use ebay's system.

Is there any way I can get this sorted and be refunded, please?

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Answers (1)

You are out of time unfortunately. You had 30 days to use the Ebay Money Back Guarantee and open a Case for Item Not Received.

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