06-04-2021 10:28 AM
I had cash-on-collection as a payment method, so it shouldn't be that.
some answers refer to the "Seller hub" but I can't see what url that should be
After speaking with ebay:
Use a desktop PC,
Go to selling overview.
Switch to "Classic View"
scroll down to item, and "Additional/more actions" now lets you mark as paid/ & dispatched.